Welcome to the Help Info Page.

General Contacts

 

• I don't remember my Banner ID and PIN. Who can provide me with this information? Students may come with proper identification to the Office of the Registrar (room B102a on the first floor of the Administration Building) to receive their Banner ID and PIN information. To protect students and alumni, no telephone requests for this information will be granted.

   

  For questions about adding or dropping classes, checking seat availability in a class, getting an unofficial transcript, seeing your grades contact the Registrar's Office.

 

• For questions about applying for admissions or checking the status of your application, contact UnderGraduate Admissions or Graduate Studies.

 

• For questions reviewing account charges and balance information contact the Bursar's Office.

 

• For questions about payroll, contact the Payroll Office.

 

• For questions about alumni activities, contact the Alumni Office.

 

• For technical problems with SCT Banner Self-Service contact the JCU Helpline at 216-397-3005.